Omnichannel: delivery & last mile

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Omnichannel: delivery & last mile

19 May | 14:30 - 16:00

New appointment, next 19 May 2021 from 2.30 pm, with the training course on GDO organized by Retail Hub and Modern Distribution: Omnichannel: delivery & last mile.

Distributors increasingly try to present themselves to the customer as operators  omnichannel. Today's reality, on the other hand, represents a multi-channel situation, plus there are still some problems related to home delivery to overcome, such as delivery times, costs and returns. Click & collect is locker are other ways to satisfy the customer's needs, but also in this case the organization and the operation they need significant adjustments.


– Understanding optics omnichannel
- Overcoming delivery problems
- Make the click & collect
- Take advantage of the benefits of locker
- Internalize or outsource picking and delivery processes


Professor: Alessandro Barchetti - Esperto by Ddigital T.ransformation, IS-commerce, Dynamic Pricing, University of Bergamo.


Luca Cheri - Commercial Director, Sant'Anna
Marco Pisani - eCommerce Manager, Bennet

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    19 May
    14:30 - 16:00
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