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The sales ceremony
16/04/2020 | 11:00 - 12:30
THE SALES CEREMONIAL
A pleasant and effective sales ceremony is an essential element of the differentiation strategy of companies that want to convey quality to their customers
AIMS: give course attendees the elements to engage consumers in a unique, interactive and personalized experience. The course will try to identify the attitude and issues to be given more attention to make the customer feel important.
DESCRIPTION: through examples and practical exercises participants will be made aware of the methods of presentation to the customer, care of the bearing and of the description and proposition of the products and services to be enhanced according to the customer in front of you. All obviously considering how the people who interact with the customer must be the brands ambassador of the company.
Who is it for: shop managers, sales staff, area managers.
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